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How to prepare a bootable OSMC image on macOS Catalina and Big Sur.

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Audio hardware and software configuration.Mounting network shares with autofs (alternative to fstab).File sharing with a NAS, media server, windows share or other device.Running scripts on startup and shutdown.Finding out what version of OSMC you are on.General Everything you need to know about OSMC. If you save the screenshots on the osmc device, you could transfer the screenshots to your Desktop, with ssh/scp. The best location to save the screenshots, is a networked drive where you can access the file. If you don’t define a screenshot folder before taking a screenshot, a file browser window will appear on the Kodi display, so you can choose one. You can chose where you want to save screenshots in the System->Settings-Debug->Screenshot Folder. You can take screenshots of Kodi when it’s running, by running the following command via ssh/command line: kodi-send -action=TakeScreenshot Don’t trim any logs, doing so may hide the problem.īy posting a Kodi screenshot in your support question, it may help diagnose the problem.

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Please do not upload logs as free text in forum posts.If you upload a such altered log file please let us know so that we don’t wonder about possible gaps. If you are one of those first create the file locally, edit it and then upload it. While generally the script tries to hide all passwords we know that certain people still are not comfortable with any information shared. Logs can also be uploaded via the command line and result in a URL you can provide for support by running the following command: grab-logs -A If Kodi is not loading, or you are experiencing an issue with My OSMC, you may find yourself unable to upload logs from your remote. Provide the generated link in your forum post and give us much information about the problem as possible.You can select the text in MediaInfo and then copy and paste this output to.Switch view from MediaInfo menu, select ‘View’ then from the drop down list select ‘Text’.Run MediaInfo and use it to ‘Open’ the file you want to inspect.We can use this to see identify problematic files as well as identify issues with playback. MediaInfo is an application which displays information about the encoded format, the container and other technical elements. Video and audio comes in a variety of formats. If it does, you should contact the add-on developer for support.

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Did you install an addon recently before experiencing a Kodi issue? Try disabling it via Settings → Add-ons and seeing if the issue goes away. Kodi related issuesĭid you know?: Some add-ons can cause problems with Kodi and OSMC. Using this method will result in a URL link that you should provide so that others may be able to view. Before doing so, you should read the rest of this article.Īfter opening My OSMC, navigate to Logs. For other skins, My OSMC can be found via the Programs section. If you are using Confluence then it will be available via the Settings sub-menu. If you are using the default OSMC skin, then My OSMC will be accessible via your Home screen. You should then perform a reboot of your device and perform only the minimum actions required to replicate this issue so that it is easy to identify the cause of the problem. This can be done by going to Settings → System → Logging → and selecting Enable Debugging.

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A full set of logs should be uploaded with ease via My OSMC.īefore uploading any logs, you should ensure that Debugging is enabled in Kodi. Logs are needed so we can identify problems quickly.

Has this issue been introduced by a new version of OSMC? When did the issue first appear and can you recall a time when it was not present?.

What peripherals are attached to the device?.

The device you are currently running OSMC on.

If you can, then please provide some steps on how an OSMC developer can reproduce the same issue.

Whether you can replicate this issue on demand.

What you were doing when this issue occurred.

The issue you are currently experiencing with OSMC.

We ask kindly that users initially use our support forum until it is indeed verified that the issue is caused by a bug in OSMC. Unless it has been ascertained that the issue a confirmed bug in OSMC itself, GitHub should be avoided. By collating and submitting a detailed bug report OSMC developers and the wider community can resolve the issue more quickly.